Unit 05 · Nudge & Build Momentum

Where are your stakeholders on the adoption curve?

Behaviour change happens in stages. Map each group, design EAST nudges, and monitor the momentum signals that show whether adoption is actually moving.

Unit 05 · Adoption Map

Where are your stakeholders on the adoption curve?

Behaviour change happens in stages. Map each group to their current position, define the behaviour you want, and name the barrier stopping them from moving forward.

Adoption stages: Unaware → Aware → Experimenting → Using → Advocating. Click a stage to mark where each stakeholder currently is. The right intervention depends entirely on where they are — not where you want them to be.
Add stakeholders in Unit 3 to populate the adoption map.
AIAddress resistance
Unit 05 · Nudge Plan

Design interventions that make change easier

Use the EAST framework. Each nudge should respond to a specific diagnosed barrier — not be chosen at random. The question is always: what makes this next step easier, more appealing, more social, or better timed?

Easy
Reduce friction
Simplify the desired behaviour. Defaults, templates, one-click access, pre-filled forms. Make doing nothing harder than changing.
Attractive
Make it appealing
Personalise the benefit. Use recognition, visible progress, or identity alignment. People move toward things that feel rewarding.
Social
Use peer influence
Show that people similar to them are already doing it. Champions, peer stories, visible adoption by respected colleagues.
Timely
Intervene at the right moment
Deliver when people are most receptive — at a decision point, after a frustrating experience, or when momentum is building.
No nudges yet. Add one below.
AIImprove the nudges
Unit 05 · Momentum

Track what is working

Momentum is built and monitored — not assumed. Check the signals below to score your current momentum, then reflect on what is accelerating or stalling the change.

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Check the signals that are true in your change right now.
AIDiagnose momentum

Prompts are generated from your current case data and tailored to this unit's framework. Copy them into ChatGPT, Claude, or your preferred AI tool to challenge, refine, or extend your thinking.

Unit 05 · AI & Export

Review your full change journey with AI

Your entire change journey — vision, forces, stakeholders, communication, and momentum — is assembled here. Choose a mode and take it to Claude or ChatGPT.

Ready-to-use prompt — your project data is includedComplete all five units for a richer prompt
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Journey complete
Vision → Forces → Stakeholders → Communication → Momentum
Your change case is now a living document. Return to any unit as the situation evolves.